Rates and Reservations

Click Here for our
Advance Prepayment Sale Rates
~ These rates are not available anywhere else ~
Please do not use Expedia or Hotels.com!
Book directly with the hotel for the best rates, availability and service.
We guarantee the lowest rate you will find for our hotel.

2014 & 2015

Room Type High Season
Jan 5-Apr 30
Nov 15-Dec 18
Low Season
May 1-Nov 14
Holiday Season*
Dec 19, 2014-
Jan 4, 2015
Courtyard Nook $89 $69 $130
Tropical Hideaway $99 $79 $140
Treetop Terrace  $115 $95 $155
Garden View Deluxe  $125 $105 $165

Use this handy calculator to compute your charges and deposit requirements.

Enter the appropriate room rate and the number of nights, then click calculate to compute your deposit including 19% room tax. If your reservation includes different rates due to seasonal or room differences, the deposit should be based on the higher room rate.
Enter Number of Nights:
Enter Room Rate: $
     
Total Charge:
(includes 19% room tax)
$

Deposit Requirements

A deposit based on length of stay must be charged to your credit card in order to hold your reservation.
Length of Stay Deposit
1 - 3 nights PAID IN FULL, including tax
4 to 9 nights 3 nights + tax
10 to 14 nights 4 nights + tax
15 to 20 nights 5 nights + tax
More than 20 nights 6 nights + tax
* For Holiday season stays, payment in full must be received by November 1.

Reservation Request Date(s)

Arrival Date:
Departure Date:
Number of nights:
Number of adults:* *No children allowed under age 14.
Room Type:
Notes or Special Instructions:
(Please Include Second Choice of Room Type, if Applicable)
E-Mail:
We will send confirmation and detailed reservation information via email within 48 hours. If you have not received anything within that time, please check your junk or spam mail filters.

Note: If you submit a reservation request and we are unable to fulfill it, we will contact you immediately with alternate room and/or date choices. We will not charge your credit card until we are able to confirm your reservation.

To check availability or for further information, e-mail us at reservations@lunabluehotel.com.
We respond to all e-mails within 24 hours.

For additional rooms, please process this form more than once.

I acknowledge and agree to the terms and conditions set forth below, including the cancellation policy, and authorize my credit card to be charged the deposit amount of:

$ USD

upon acceptance of this reservation.


Terms and Conditions



Rates: All rates are in US dollars. Rates do not include 19% IVA/Hospitality tax and are based on single or double occupancy. Room rates are subject to change until reservation is confirmed. Sale rates and/or seasonal promotions apply to new reservations only.  Adjustments in tax rates are subject to Mexican law and will be applied accordingly. All credit card transactions are processed in the US, and therefore US credit cards incur no foreign transaction fees.

Additional Adults: Additional adults per room are $10.00 per person per night.

Children: As we are an adults-only hotel, we welcome only children ages 14 and up. No more than two children under the age of 18 allowed per room. No children under the age of 18 allowed to occupy a room without a parent in the same room.

Minimum Stay: There is a three night minimum for advance reservations. There is a seven night minimum during Holiday season and a four night minimum during Thanksgiving week (November 24-29, 2014) and Easter week (April 18-April 24, 2014). However, please inquire about shorter stays, as we can often accommodate short stays in between longer ones.

Cancellation Policy:
For reservations which fall during the High and Low seasons: Notifications of cancellation (partial or full), date changes, room type changes, or any reductive changes to the overall value of the stay must be received by the hotel in writing (via email) 30 or more days before the arrival date in order to receive a refund of monies previously deposited, less a $25.00 processing fee.

For reservations which fall in part or in full during the Holiday season (December 19, 2014-January 4, 2015): Notifications of cancellation (partial or full), date changes, room type changes, or any reductive changes to the overall value of the stay must be received by the hotel in writing (via email) on or before November 1 to receive a refund of monies previously deposited, less a $25.00 processing fee.

Notifications of cancellation (partial or full), date changes, room type changes, or any reductive changes to the overall value of the stay received by the hotel less than 30 days before the arrival date for High or Low season stays or after November 1 for Holiday season stays shall result in a forfeiture of deposit in the case of a full cancellation, and an obligation to pay the entire sum due for all nights previously reserved in the case of a partial cancellation. No refunds will be made for early checkout, regardless of reason. We recommend travel insurance to all our guests to protect against unforeseen changes in travel plans, including weather or natural disaster issues.

Playa Ventures is the exclusive marketing agent for Luna Blue Hotel & Garden in Playa del Carmen, Mexico. We accept MasterCard, Visa, American Express and Discover Card.



There are no hidden fees or surcharges at the Luna Blue. We don't believe in that sort of thing.

Mexico
Luna Blue Hotel ©2014
Luna Blue Hotel & Garden is marketed exclusively by Playa Ventures, LLC.
Tel: 011 52 984 873 0990
US: 1 415 839 8541
Email: reservations@lunabluehotel.com
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Luna Blue Hotel & Garden
Calle 26 Norte, between 5th Ave & 10th Ave
Playa Del Carmen, Quintana Roo, Mexico